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Training

Services & Support Data Sheet
Our trainers are HME/DMEPOS industry experts with a comprehensive knowledge of billing and reimbursement know-how, inventory management and business management practices. Empower your users with the knowledge they need to be successful with a program that fits your needs and budget. There is more than just one delivery method – the choice is yours.

Choose the training delivery method that best meets your needs:

  On-site training – our education team will come to you. There is no limit to the number of staff members that can be
  trained and this enables you to ask questions about your data in a real-life situation.

  Online training – real time, live training delivered via webinar. Just log in and learn!

  Classroom training – you and your staff can choose to receive training at the MedAct Training Center. This instructor-led
  training provides hands on experience– plus, you’ll meet the MedAct team. You will be able to learn from other MedAct
  users who will be training with you. This is a great learning experience!

  Just-in-time training – download recorded webinars for the information you need when you need it.

Supplemental and Continuing Education
MedAct understands that changes in your business and staff turnover frequently occur. To address these changes, MedAct offers a broad curriculum of courses with topics related to the HME/DME industry and business management techniques delivered by subject matter experts in the industry. Depending on the level of expertise for newly hired billing, office or warehouse staff – MedAct offers ongoing training courses for beginners, intermediate and advanced learners. MedAct is committed to your ongoing learning support and success.

Custom Training
Whatever your needs – training your new employees with MedAct, implementing a new module or consultation – MedAct will customize a training program based on your unique needs. With MedAct, you can have an expert at your location to deliver hands on training to your staff. Gain confidence with a trainer onsite to be with you on the go live date for installation. Obtaining training at the MedAct Training Center enables you to meet with other HME/DME businesses and learn best practices from them as well as getting the knowledge you need to be successful. Learning online is another training option which is perfect for a multi-location business.

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Connect with MedAct Support
 
Email MedAct Customer Support support@medactsoftware.com
 
Call Med Act Customer Suport - 800-326-0314 x 2000
1500 S. Central Expwy. Suite 200 McKinney, TX 75070 | 800-326-0314 | sales@medactsoftware.com
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